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FAQs
Discovering how automatic funding works in Invelo’s built-in dialer
How call charges and wallet balances work during your dialer sessions
Invelo’s built-in dialer makes it easy to call leads directly from your account without needing a third-party integration. Each call is billed automatically based on the number of minutes used. To ensure smooth and uninterrupted calling, it’s important to understand how automatic funding and wallet deductions work.
How Automatic Funding Works
You don’t need to pre-load your wallet before making calls—the system automatically deducts the cost from your Invelo wallet after each call.
Here’s how it works:
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When you make a call, Invelo tracks the call duration.
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About 10–20 seconds after the call ends, the system automatically deducts the corresponding cost from your wallet based on your plan’s per-minute rate.
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If you have enough funds, your dialer session continues seamlessly.
When Wallet Funds Run Low
If your wallet doesn’t have enough funds to cover the cost of the last call:
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The dialer will pause your session until you add sufficient funds to your wallet.
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Once you top up, you can resume calling right away.
This process ensures you’re only charged for what you use and prevents calls from continuing without proper billing coverage.
Invelo’s built-in dialer automatically deducts call costs shortly after each call, so you don’t need to manually track or prepay for minutes. Just make sure your wallet has enough balance to cover recent calls—otherwise, your session will pause until funds are replenished.