How call credits and per-minute rates work across different plans
Invelo’s built-in dialer allows you to make outbound calls directly from the platform, making it easier to reach out to leads and manage follow-ups without switching tools. The cost of calling is charged per minute and varies depending on your subscription plan.
Cost Breakdown by Plan
The per-minute rate for using the built-in dialer depends on your plan:
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Starter Plan: $0.06 per minute
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For example, $10 in calling credits gives you approximately 166 minutes of call time.
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Growth Plan: $0.05 per minute
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With $10 in credits, you’ll get around 200 minutes of call time.
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Professional Plan: $0.04 per minute
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With $10 in credits, you’ll get approximately 250 minutes of call time.
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What’s Included in the Per-Minute Cost
The per-minute charge covers the entire call duration, including:
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Ringing time
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Time spent leaving a voicemail
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Connected call time
Calls are billed in one-minute increments, meaning even short calls (for example, 10 seconds) are counted as one minute. If a call lasts 1 minute and 10 seconds, it will be billed as 2 minutes.
Outbound vs. Inbound Calls
The per-minute rate applies only to outbound calls made through the built-in dialer.
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Outbound calls: Charged per the rates above.
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Inbound calls: Not applicable (Invelo does not charge for incoming calls through tracking numbers or SmrtPhone).
When placing a call from a contact or property record, the dialer will automatically default to either SmrtPhone (if connected) or your device’s native calling feature.
Invelo’s built-in dialer provides flexibility to reach your contacts directly from the platform, with straightforward per-minute rates that scale by plan. Whether you’re on the Prospecting, Growth, or Professional plan, you can easily manage your calling credits and track usage within your account.