--- title: How to Unenroll Records from a Workflow description: Manually remove records from your automation when they no longer need to continue. --- [Skip to content](https://helpdesk.inveloapp.com/how-to-unenroll-records-from-a-workflow#main-content) English Show submenu for translations ![Invelo square logo-1.png\]](https://helpdesk.inveloapp.com/hs-fs/hubfs/Invelo%20square%20logo-1.png?height=40&name=Invelo%20square%20logo-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Visit inveloapp.com](https://inveloapp.com/) [Visit inveloapp.com](https://inveloapp.com/) Advice and answers from the Invelo Team - There are no suggestions because the search field is empty. 1. [Invelo's Help Desk](https://helpdesk.inveloapp.com/?hsLang=en) 2. [Workflows & Automations](https://helpdesk.inveloapp.com/workflows-automations?hsLang=en) # How to Unenroll Records from a Workflow ## Manually remove records from your automation when they no longer need to continue. There are times when a record should no longer continue through a workflow—whether due to updated information, a change in strategy, or error correction. The **Unenroll** option allows you to manually stop workflow automation for specific records. #### What Happens When You Unenroll a Record? Unenrolling a record from a workflow will: - **Stop all future steps** for that record in the workflow. - **Prevent the workflow from continuing** for that specific record. - **Preserve a history** of the record’s progress up to the point of unenrollment (visible in the Timeline under View Details) Note: Unenrollment does **not delete the record** from your system—it simply removes it from the current workflow automation. --- #### How to Manually Unenroll a Record 1. Go to the **Workflow** section and open the specific workflow. 2. Click on the **Enrollments** tab. 3. Locate the record you want to unenroll (use search or filters to help). 4. Click on the **View Details** button. 5. Select **Unenroll** and confirm your action. The record’s status will change to **Unenrolled**, and no further workflow steps will be executed for it. **Important Note:** The record’s status will update to **Unenrolled**, and no further workflow steps will be executed (**except for any direct mail already in progress).** --- #### Best Practices - Use **manual unenrollment** when a record no longer needs to receive workflow actions (e.g., the owner has already responded or opted out). - Regularly review your **Enrollments** tab to identify any records that should be paused or removed based on changes outside of the workflow. - Combine unenrollment with **status filters** to quickly identify records that may need to be stopped manually. - [Getting Started](https://helpdesk.inveloapp.com/getting-started?hsLang=en#main-content) - [Welcome Series](https://helpdesk.inveloapp.com/getting-started?hsLang=en#welcome-series) - [Onboarding & White Glove Migration](https://helpdesk.inveloapp.com/getting-started?hsLang=en#onboarding-white-glove-migration) - 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