--- title: What happens when you cancel your Invelo account description: Learn what pauses, what gets deleted, and how to keep your data safe --- [Skip to content](https://helpdesk.inveloapp.com/what-happens-when-you-cancel-your-invelo-account#main-content) English Show submenu for translations ![Invelo square logo-1.png\]](https://helpdesk.inveloapp.com/hs-fs/hubfs/Invelo%20square%20logo-1.png?height=40&name=Invelo%20square%20logo-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Visit inveloapp.com](https://inveloapp.com/) [Visit inveloapp.com](https://inveloapp.com/) Advice and answers from the Invelo Team - There are no suggestions because the search field is empty. 1. [Invelo's Help Desk](https://helpdesk.inveloapp.com/?hsLang=en) 2. [FAQs](https://helpdesk.inveloapp.com/faqs?hsLang=en) 3. [Account and Access](https://helpdesk.inveloapp.com/faqs?hsLang=en#account-and-access) # What happens when you cancel your Invelo account ## Learn what pauses, what gets deleted, and how to keep your data safe If you cancel your Invelo account or your trial/paid subscription ends, certain services will pause automatically to prevent unnecessary use of resources. Additionally, inactive accounts may eventually be deleted if not reactivated. Below is a breakdown of what happens to your account and data after cancellation. --- #### Accounts When your account is no longer on a paid plan (or when your free trial ends), Invelo pauses all active services to prevent ongoing usage: - Active campaigns - Active workflows - List builder auto-adds - Property updates and sold automations **Good to know:** If you restart your subscription and convert back to a paid plan, all of these actions willresume automatically. --- #### Account Deletion Policy To free up resources from dormant accounts, Invelo will begin automatically deleting inactive accounts. - **Trigger:** The account’s last active subscription ended more than 30 days ago. - **Notification 1:** You’ll receive a reminder that you have30 days to reactivate and save your data. - **Notification 2:** You’ll receive another reminder 7 days before your account is scheduled to be deleted. - **Deletion:** If your account is not reactivated within60 days of cancellation, your account and data will be permanently deleted. You’ll need to re-sign up to use Invelo again. --- #### Key Takeaways - Canceling pauses your services but does not immediately delete your data. - You’ll have up to 60 days to reactivate your account before data deletion. - [Getting Started](https://helpdesk.inveloapp.com/getting-started?hsLang=en#main-content) - [Welcome Series](https://helpdesk.inveloapp.com/getting-started?hsLang=en#welcome-series) - [Onboarding & White Glove Migration](https://helpdesk.inveloapp.com/getting-started?hsLang=en#onboarding-white-glove-migration) - [CRM Migration Guides to Invelo](https://helpdesk.inveloapp.com/getting-started?hsLang=en#crm-migration-guides-to-invelo) - [Autopilot](https://helpdesk.inveloapp.com/autopilot?hsLang=en) - [List Builder](https://helpdesk.inveloapp.com/list-builder?hsLang=en#main-content) - [List Builder Location Search](https://helpdesk.inveloapp.com/list-builder?hsLang=en#list-builder-location-search) - [List Builder Filters](https://helpdesk.inveloapp.com/list-builder?hsLang=en#list-builder-filters) - 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