Will I Be Charged if a Skip Trace Only Returns Duplicate Information?

Understanding how Invelo charges for skip tracing results

When you run a skip trace in Invelo, the system won’t add duplicate phone numbers to your records. This helps keep your data clean and prevents unnecessary clutter.

However, even if the skip trace returns phone numbers you already have, the cost of the skip trace still applies. That’s because the fee covers the search process itself, not just the new information found.

Refunds are only issued if Invelo is unable to find any contact information for the property or its contacts—meaning no phone numbers, email addresses, or mailing addresses are returned.