---
title: "Workflow Action: Create Task"
description: Automate Task Creation to Keep Your Team on Track
---

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# Workflow Action: Create Task

## Automate Task Creation to Keep Your Team on Track

The **Create Task** action in your workflow allows you to automatically generate tasks based on specific triggers, ensuring no lead falls through the cracks. Whether it's a follow-up call or a scheduled appointment, this action helps streamline your team's day-to-day responsibilities.

#### Task Types Available

You can choose from six task types to match your workflow needs:

- **Follow Up** – General follow-up with a lead
- **Appointment** – Set a time-sensitive meeting or property visit
- **To Do** – A flexible reminder for any custom action
- **Call** – Make a phone call to the contact
- **Text** – Send a manual or automated text
- **Email** – Send a follow-up email (manual or via templates)

---

#### Due Date Options

Decide when the task should be completed:

- **None** – No due date is set
- **Due Immediately** – Task is marked as due as soon as it's created
- **Amount of Time Until Due** – Set a delay (e.g., 2 hours, 1 day, 3 business days)

This flexibility ensures tasks are aligned with your process and timelines.

---

#### Assigning the Task

Tasks can be assigned to a **specific user** in your account — ideal for delegating actions to sales reps, follow-up teams, or admins.

---

#### Example Use Cases

- When a prospect becomes a **Lead**, create a **Follow Up** task due in **1 day**, assigned to the lead owner.
- If a **Lead** becomes **Cold**, create a **Call** task **due immediately **and another **Email **task due the day after.

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