---
title: "Workflow Action: Update Property"
description: Automatically keep your property records clean, consistent, and up to date.
---

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# Workflow Action: Update Property

## Automatically keep your property records clean, consistent, and up to date.

The **Update Property** action in your workflow automation enables you to automatically update key fields within a property record. This action is designed to streamline your processes and ensure your records stay accurate and up to date, without manual intervention.

### Fields You Can Update

Here are the fields you can automatically update using the **Update Property** action:

#### 1. **Lifecycle Stage and Pipeline**

- Automatically move records to a new lifecycle stage (e.g., Prospects → Leads).
- Update the pipeline the record belongs to if your workflows span across different stages of your sales or acquisition funnel.

#### 2. **Record Status**

- Change the status of a property (e.g., from “New” to “In Progress” or “Attempted to contact”).

#### 3. **Lost and Lost Reason**

- Mark a record as lost and optionally capture the reason (e.g., “Couldn't find buyer” or “Listed on the MLS”).
- You can also **reopen** a previously lost record automatically if the lead becomes active again or meets certain workflow conditions, giving it another chance in your pipeline.

#### 4. **Source**

- Update the lead source (e.g., “Website,” “Driving for Dollars”) to keep attribution data accurate.
- Optionally, you can also **clear the source field** entirely if it no longer applies or needs to be reset.

#### 5. **Record Owner**

- Reassign the record to a different team member automatically, based on routing rules or changes in the pipeline stage.
- You also have the option to **unassign the record owner**—helpful for recycling leads, sending records back into a general pool, or pausing follow-up.

#### 6. **Custom Fields**

- Modify your own custom fields set on the property record—great for niche workflows or tracking specific business metrics.

---

### Example Use Cases

- **Lead Routing:** When a new lead comes in with a certain tag or area, automatically assign it to the correct team member.
- **Pipeline Progression:** Move a record to the next lifecycle stage and update the status to "Working" when a task is completed.
- **Disqualification:** Mark a record as lost and assign a lost reason if the lead has not responded after multiple touchpoints.

**Tip:** Use the Update Property action alongside **Delays**, **Conditions**, and **Branching Logic** to create powerful automations that adapt to your unique business processes.

 

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