---
title: Workflow Overview
description: Get a snapshot of your workflow’s key details and performance metrics
---

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1. [Invelo's Help Desk](https://helpdesk.inveloapp.com/?hsLang=en)
2. [Workflows & Automations](https://helpdesk.inveloapp.com/workflows-automations?hsLang=en)

# Workflow Overview

## Get a snapshot of your workflow’s key details and performance metrics

The **Workflow Overview** gives you quick insights into who created the workflow, when it was last updated, and how it’s performing based on contact enrollment activity.

#### What You’ll See in the Workflow Overview

When you open any workflow, the **Overview section** displays the following details:

### **Created By**

Shows the name of the user who originally built the workflow.  
*Useful for tracking ownership or following up with team members.*

---

### **Created (Date and Time)**

Displays the exact date and time the workflow was first created.  
*Gives context on how long the workflow has been in use.*

---

### **Last Updated (Date and Time)**

Shows the most recent date and time that the workflow was modified.  
*Helps track when changes were last made, especially before or after activation.*

---

### **Enrolled**

Indicates the total number of contacts currently enrolled in the workflow.  
*Reflects the active reach of your workflow.*

---

### **Completed**

Displays the number of contacts who have successfully finished all steps in the workflow.  
*Useful for measuring workflow completion rates.*

---

### **Unenrolled**

Shows how many contacts exited the workflow before completing it (either manually or automatically).  
*Helpful for identifying drop-offs or issues in the workflow.*

---

#### Where to Find It

1. Go to the **Workflows** tab.
2. Click on any workflow name to open it.
3. You'll be directed to the **Overview** page**.**

---

#### Why It Matters

The Overview helps you:

- Monitor workflow performance at a glance
- Identify potential issues (e.g., high unenrollment rate)
- Track edits and updates for audit purposes

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