What happens when you cancel your Invelo account
Learn what pauses, what gets deleted, and how to keep your data safe
If you cancel your Invelo account or your trial/paid subscription ends, certain services will pause automatically to prevent unnecessary use of resources. Additionally, inactive accounts may eventually be deleted if not reactivated. Below is a breakdown of what happens to your account and data after cancellation.
Accounts
When your account is no longer on a paid plan (or when your free trial ends), Invelo pauses all active services to prevent ongoing usage:
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Active campaigns
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Active workflows
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List builder auto-adds
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Property updates and sold automations
Good to know: If you restart your subscription and convert back to a paid plan, all of these actions will resume automatically.
Account Deletion Policy
To free up resources from dormant accounts, Invelo will begin automatically deleting inactive accounts.
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Trigger: The account’s last active subscription ended more than 30 days ago.
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Notification 1: You’ll receive a reminder that you have 30 days to reactivate and save your data.
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Notification 2: You’ll receive another reminder 7 days before your account is scheduled to be deleted.
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Deletion: If your account is not reactivated within 60 days of cancellation, your account and data will be permanently deleted. You’ll need to re-sign up to use Invelo again.
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Key Takeaways
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Canceling pauses your services but does not immediately delete your data.
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You’ll have up to 60 days to reactivate your account before data deletion.