Import FAQs

Everything you need to know about importing with Invelo

Invelo, an all-in-one platform for Real Estate Investors, offers a seamless experience for importing data from various sources. Whether you're dealing with large datasets or smaller files, Invelo's robust importing capabilities make it easy to bring your data into the platform for analysis and management. This guide will provide comprehensive answers to your frequently asked questions about importing with Invelo, ensuring a smooth and efficient process.

How do I add or import records into Invelo?

There are three methods to import records into your Invelo database:

How do I import a list of records?

You can import records on the Prospects, Leads, Deals, Removed or Contacts page by clicking the Add Records button in the top right corner of the screen and selecting File Upload.

Learn more here.

How do I prepare my file for import?

Ensure your file is saved as a .CSV and meets the required criteria for file imports, including cleaning up the data in your file.

How do I map my file data on import?

You can map property address, contact name, contact information and custom fields into Invelo by following this guide.

How does Invelo update existing records on import?

Invelo will check your file against your database to identify any existing records. If there are existing records, Invelo will update new list and tag assignments as well as add or update contacts, contact information and custom fields. Invelo may also change the stage on import if a record is moving from Prospect to Lead, Prospect to Deal or Lead to Deal. Learn more here.

Does Invelo create duplicate records on import?

Invelo creates and stores property records in your database by unique property address or the Assessor Parcel Number (APN). The database will only allow for one record per unique property identifier, and not allow duplicate records. In case a user re-uploads the same record into their database, Invelo will only update the record with any new information from the import instead of duplicating it. 

How do I import one property address?

You can import one property address at at time by clicking Add Records in the top right corner on the Prospects, Leads, Deals or Removed pages. Then click Manual Add, input the property address, assign any lists and tags and click Add Record.

How do records change stage on import?

New property records will be assigned to the stage you select. Existing records will remain in the same stage unless moving from Prospect to Lead, Prospect to Deal or Lead to Deal.

Learn more here.

What information can I import into Invelo?

You can import Property Address, Stage, Stage Status, Lists, Tags, Contact Name, Mailing Address, Phone Numbers, Phone Types, Phone Statuses, Email Addresses, Email Status, and Custom Fields into Invelo through file import and mapping.

How can I organize the data I import in my database? 

You can add the property records in your database to a list. Lists help you identify and group common seller motivations or reasons why a record is listed in your database. You can watch our training videos on how to build a proper prospects database here. You may also learn more about building Lists here

Invelo's paid plan users have access to Custom Tags. Tags help you organize and locate records that fit specific criteria. Learn more about Custom Tags here

What is causing my import to have errors? 

When importing .CSV files into Invelo, you may encounter certain errors. Here are some common issues and their potential solutions:

Duplicate Property Detected Within the Import

    • Cause: The same property is listed multiple times in the .CSV file.
    • Solution: Ensure that each property is listed only once. Remove any duplicate entries.

Mailing Address Cannot Be Found

    • Cause: The mailing address provided in the .CSV file is incorrect or incomplete.
    • Solution: Verify the accuracy of the mailing addresses and make any necessary corrections.

Property Address Match Not Found, Could Not Locate Mailing Address

    • Cause: Invelo cannot find a matching property address based on the information provided in the .CSV file.
    • Solution: Double-check the property addresses for accuracy and completeness. Consider providing additional details, such as property type, lot number, or block number, to improve the matching process.